Student support
When you need help, someone on campus already does that job
At a US university, asking for help early is not a sign of weakness — it is how the system is designed to work. A-State runs a network of academic advisers, tutoring centers, career staff, health and counseling services, and a front door for when things go wrong. This page sets out who does what, so you do not spend a semester finding the right office.
Tutoring centers
9, each with its own subjects
Beck Center for Veterans
20+ programs
Career Services
Annual job fairs
Not sure who to ask
PackSupport@AState.edu
Student support
Academic support: advising and tutoring
The two places you will come back to most: the Advising Center for direction, and the tutoring centers for the specific thing you are stuck on this week.
The Advising Center is staffed by professional advisers. You book a meeting to explore majors, build a plan for your degree, and get advice that fits your own situation — whether you are trying to pull a grade up or map out a route to graduation. For international students it is also where you check that next semester’s schedule keeps you at full-time enrollment.
A-State has nine tutoring centers, each specializing in a different area — everything from oral presentations to science and math. You can drop in once for quick homework help or book regular sessions across the semester. Using them is completely ordinary here: strong students turn up as often as struggling ones.
If you study through A-State Online, the support is built around online learning: help with course content, time management, and staying motivated when there is no lecture hall reminding you what day it is.
TRiO Student Support Services is for first-generation students and others who qualify. It provides free academic advising, tutoring, mentoring and career coaching to eligible students.
Good moments to reach out
- Your first week — meet your adviser before anything goes wrong
- When the first test in a course does not go the way you expected
- When you are weighing up changing major or dropping a course
- Before every registration period for the next semester
- When you face your first long academic essay in English
- When something outside class starts affecting your studies
Source: astate.edu — Student Support · Updated Aug 29, 2026
Careers: start in year one, not in your final semester
Career Services works with you from figuring out a direction through to sitting in front of an employer. It is where you build the skills and the contacts — it is not a job guarantee.
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Step 1
One-on-one career advising
Sit down with an adviser to talk through your major, your strengths and the directions you are considering. Worth doing early, because it shapes which courses and which activities you choose in the years that follow.
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Step 2
Resume workshops
Sessions on writing a resume that works in the US job market. For international students this is where you learn why the CV format you grew up with may not land here, and what to write instead.
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Step 3
Interview coaching
Practice interviews with people who do this for a living, so the first time you answer those questions is not in the interview that counts.
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Step 4
Job fairs and networking events
A-State holds annual recruiting events and job fairs. This is where the preparation meets reality: you meet employers, practice introducing yourself, and build a network you can go back to.
Source: astate.edu — Student Support · Updated Aug 29, 2026
Health, wellbeing and safety
These four offices cover the part of student life that is not on a syllabus. Knowing their names in advance is far more useful than looking them up in the middle of a bad week.
Student Health Center
Medical care without leaving campus: basic health services, immunizations, and appointments for common illnesses and general wellness needs. You do not have to work out how US healthcare functions before you can see someone about a sore throat.
Counseling Services
Confidential mental health support for A-State students, delivered by licensed professionals. That can mean one conversation, help managing stress, or ongoing counseling over a longer period.
CARE Team
When you are facing personal or academic challenges, the CARE Team connects you with the right campus resources so your wellbeing and your studies do not fall over at the same time. It is also where you report a concern about a friend.
University Police
The university police handle emergency response, safety escorts and campus alerts, along with the resources that keep you informed about what is happening around campus.
Source: astate.edu — Student Support · Updated Aug 29, 2026
Pack Support: for when you do not know where to start
Some problems do not fit neatly into one department. Pack Support is the front door for exactly those: from academic difficulties to worries about food and shelter, they listen and connect you with the right people and the right resources on campus.
The Beck Center for Veterans
If you are a veteran, a service member or a family member, the Beck Center for Veterans is built for you. It offers more than 20 programs covering academic advising, benefits, career counseling and rehabilitation services.
The centre’s purpose is to help you reach your post-military goals — moving from a military environment into a university one, where the paperwork and the rhythm are entirely different.
Source: astate.edu — Student Support · Updated Aug 29, 2026
Who handles what
A quick reference — worth bookmarking now rather than searching for it in the middle of a problem.
| Office | What it does | When to go |
|---|---|---|
| Advising Center | Explore majors, build a plan for your degree, personalized advice from professional advisers | Before each registration period, or when you want to change direction |
| Tutoring & Writing Centers | Nine centers by subject area, from oral presentations to science and math | Hard assignments, long essays, exam periods |
| TRiO Student Support Services | Free academic advising, tutoring, mentoring and career coaching for eligible students | If you are a first-generation student or otherwise eligible |
| Career Services | Career advising, resume workshops, interview coaching, job fairs | From your first year — the earlier you start, the more options you keep |
| Student Health Center | Basic health services, immunizations, appointments for common illnesses | When you are unwell, or need immunizations the university requires |
| Counseling Services | Confidential mental health support from licensed professionals | Stress, culture shock, or simply needing someone to talk to |
| CARE Team | Connects you to resources during personal or academic difficulty; receives reports of concern | When the problem is bigger than any one class |
| University Police | Emergency response, safety escorts, campus alerts | Any time you do not feel safe on campus |
| Access & Accommodations | Academic accommodations and accessibility support for equal access | As soon as you enroll, if you need adjustments to keep up in class |
| Non-Traditional Student Services | Resources, support and connections for students balancing work, family or other responsibilities | When your studies have to fit around everything else |
| Information Technology Services | Campus Wi-Fi, student email, tech troubleshooting, online learning tools | Your first week, and every time a device misbehaves |
| Testing Center | A quiet, secure space for placement tests, certification exams and proctored assessments | When you need a proctored exam and have to schedule ahead |
Office names and remits follow A-State’s official Student Support pages. Opening hours, booking arrangements and eligibility for individual programs can change from semester to semester — check with the office directly.
Source: astate.edu — Student Support · Updated Aug 29, 2026
The difference is the people
The university describes what sets it apart not as a list of services but as the people behind them: faculty, staff and fellow students who will sit with you, answer your questions and back you. For an international student that usually takes a few months to feel — and it is what makes the second year so much easier than the first.
Frequently asked questions
I am struggling but I do not know who to talk to first.
Start with Pack Support (PackSupport@AState.edu) if you are not sure which office your problem belongs to — they connect you with the right people. If it is clearly about your coursework or your degree plan, book with the Advising Center first.
How many tutoring centers does A-State have?
Nine, each specializing in a different area — from oral presentations to science and math. You can drop in for quick homework help or arrange ongoing support across the semester.
Is university counseling confidential?
Yes. Counseling Services provides confidential mental health support for A-State students, delivered by licensed professionals — from a single conversation through to ongoing counseling.
Will Career Services find me a job?
Career Services helps you prepare: one-on-one advising, resume workshops, interview coaching, plus annual job fairs and networking events. The university does not promise an employment outcome, and as an international student any work must fit the rules attached to your visa status.
I need academic accommodations. What do I do?
Contact Access & Accommodations. They work with students to ensure equal access to classes, campus resources and learning opportunities. Get in touch when you enroll rather than waiting until the first exam.
Where do I go if I get sick mid-semester?
The Student Health Center on campus offers basic health services, immunizations and appointments for common illnesses. If your situation goes beyond what they cover, they will point you to the next step.
Is there dedicated support for veterans and their families?
Yes — the Beck Center for Veterans, with more than 20 programs covering academic advising, benefits, career counseling and rehabilitation services, for veterans, service members and family members.
Still have questions about life at A-State?
We answer using the university’s own published information — and we can put you in touch with current students if you would rather hear it from someone living it.